Is 7-day trial free, and what will happen later then?

Modified on Wed, 28 Dec, 2022 at 9:28 AM

In order to provide customers a quick look at how our app works with full features, we are happy to give you a 7-day trial for Free, and you can choose any of the existing app paid plans to try before having a final decision at the end of the trial period.

BEFORE starting a 7-day Free trial:

You will be routed to the Shopify Approve charge page that will show you full information with an exact date when you will be charged as the below example:

Note that Shopify will show the date only, but actually your billing time will be counted as the second. For e.g., you start the trial at 11:10:05 AM on Aug 10, so you will be charged starting from 11:10:05 AM on Aug 17.

There will be no further notification after that, and we will not issue the refund when you have finished the 7-day free trial. Refer to our Payment and Refund policy for more details.

DURING this 7-day trial:

You can downgrade OR upgrade to another existing plan as much as you want, and you will be charged the same price as the last plan you are in. Take a look at this article to know what will happen with your data when doing an upgrade/downgrade.
NO cost will be issued if you stop using and uninstall the app BEFORE the trial period ends.
If you stop and uninstall the app during this trial period, and later when you reinstall the app, the remaining trial day will be kept for a full 7 days. For e.g., if you use the app for 3 days and then uninstall it when you reinstall the app again, you will have 4 days left only.

AFTER 7-day FREE trial, if you have not uninstalled our app:

You will be charged the amount of money based on your chosen plan.
You can not extend the trial period after this time.
NO refund could be issued.
Refer to our Payment and Policy for more details.

If you need some more help, please feel free to contact us via live chat or email us at support@wandy.app